Step 1:

We discuss your business needs and I make the chatbot based on your needs. I assist you in embedding it on your website. If you don't have a website, I can make one.

Step 2:

We will stay in close contact, monitoring conversations between visitors and the chatbot. We will continually adjust to optimize the chatbot for the needs of your business.

Chatbot Modes

Mode 1: Structured conversation.

These serve to replace input forms. For example, if a visitor to your site would like to apply for employment, the chatbot will step-by-step gather each necessary piece of information and then automatically take an action like inputting the data into the database or sending you an email. The user does not have to answer each question one at a time. If they provide a long story explaining what they are trying to do, the chatbot can extract structured data like you would get from an input form. It can then provide a coherent response, ask for any missing information, or move the visitor on to the next step if there is one.

Mode 2: Question answering mode.

The chatbot can search through all documents you provide in order to answer the visitor's query. This is also known as "retrieval augmented generation" and is provided by the OpenAI Assistants API. By vectorizing your documents, it can search them quickly, get accurate relevant information and construct it into a coherent response that directly answers the users question.

Dynamic Routing

The chatbot is constantly evaluating each user message to determine whether to continue a structured conversation, start a different conversational path, or utilize the provided documents to answer a question. It can combine these approaches into a single response.

Want to be hands on?

I can provide you direct access to the document stores and instructions given to the chatbot so you can update and edit them whenever you like. I'd be more than happy to walk you through every aspect of this process and answer your questions on an ongoing basis.

Not so much?

Just talk to me and I'll do everything for you.

More Chatbots

Do you get asked the same questions repeatedly in any aspect of your business? After setting up the initial chatbot on your website, we can set up more for internal use. Now when you document your processes, you and any employees you grant access can get a direct answer about any aspect of any process in just moments. Can this resolve your biggest bottlenecks and allow you to reach the next level as a business? I don't know but we can find out together if you want to try.

Benefits of an AI Chatbot

• 24/7 operations.
• Website visitors get instant answers.
• Understand visitor intent.
• Automated conversion.
• Reduced burden of answering routine questions.
• Improves SEO by reducing bounce rate.
• Can function in any language.